With the upcoming growth in modern technology, electronic gadgets are becoming an avid part of our daily lives. Phones, laptops, tabs, home appliances are some basic gadgets owned by almost every individual these time. They have become a part of our daily lives and we cannot think of surviving without a cell phone!. It is more of a necessity than a luxury nowadays.

Just like gadgets being a necessity, their brands also play a major role in the gadgets we buy. Companies like Apple, Samsung, Xiaomi, Asus, Lenovo, and other popular brands have an upper hand in the gadget game.

But, being so good also has its defects and there are times when we have different problems with these gadgets and we go to the service centers but they fail to listen. Sometimes new gadgets turn out to be defective but no action is taken for the inconvenience. 

It is why every one of us should be aware of the legal process to file a Mobile/Laptop complaint.

When to File a Mobile/Laptop Complaint?

There are a lot of situations in which we can complain against the bought Mobile/Laptop:

• When the device stops working after a few days of buying.

• The gadget, even after giving it for repair doesn't function properly.

• When buying a new laptop, the old refurbished laptop is sold as new.

• The Customer Care team does not respond or adhere to your complaint.

• The Customer Care team speaks rudely when asked about a situation.

• The service center refuses to exchange the device even after it has been on the warranty.

• The sound system or the speaker of the device does not function properly.

Where to file a Mobile/Laptop Complaint?

According to the Consumer Protection Act, 2019, you need to file a complaint at the company’s service center and they will surely listen to your complaint.

However, if they do not listen to your grievance then you need to file a Mobile/Laptop complaint at the Consumer Forum court.

But we all know how that goes and how financially and physically exhausting it can be.

Mobile/Laptop Complaint Filing Online

As opposed to standing in queues and waiting for your turn a better way to solve your problem is filing an online complaint.

We at Online Legal India™ have the best core panel of lawyers and legal consultants working round the clock and ready to provide you services. From signing the application to making sure you get justice, we stand by you the whole process.