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30 Nov, 2022
Planning for a trip beforehand is something a lot of travel mongers like to do. People like to book transportation and accommodation for at least 2 months prior to vacation. This digital age has enabled us to do so.
Unfortunately, it has also opened doors for new scammers and frauds that lure customers by offering discounts on their travel budget. Even if you’re not scammed, you can easily encounter a deficiency of service on the part of travel agencies. GoIbibo is no exception here.
It is why we all should be aware of the legal process to file a complaint against Goibibo.
If you’ve faced any of the aforementioned deficiency of service, then you should decide on your course of action next.
Sending an email to Goibibo is an option for you. You can let them know of your grievance and compensation by contacting them via mail.
Calling the Goibibo customer care number is another way for you. You can lodge a travel complaint there as they value customer feedback.
Contacting the hotel or transportation company directly could be the last step you can take to sort out your issue on your own.
Many cases usually remain unresolved even after following the course of action. The agency either refuses to cooperate or they shut out your refund demand. In that case, you’re required to file a consumer complaint against Goibibo in the Consumer Court.
Filing a case in court is not an easy task as this requires a lot of detailed paperwork to draft the official complaint.
In the country’s own consumer protection platform Online Legal India™, a specialized advocate panel will assist the applicant from gathering the necessary pieces of evidence to writing the Application Letter and filing the complaint.