In the field of e-commerce businesses, Snapdeal is quite a big name. The popularity has risen in the past few years. A number of consumers place orders on Snapdeal every day, but many of them often face fraud/fake cases from the end of Snapdeal or any other e-commerce website.

Grounds of E-Commerce Complaints

Every consumer should be well informed while shopping online. No matter how big the brand is,

fraud offers and misleading discounts are present everywhere.

Apart from frauds, if Snapdeal sends you a wrong/damaged product and is unwilling to refund or replace the product, first and foremost you should raise a complaint at their portal itself. If the company’s customer support isn’t helping you to resolve your issue, then you should approach the consumer court.

Thus, it is highly recommended to be familiar with the legal process to file a complaint against Snapdeal.

The Most Common Issue Reported for Complaints against Snapdeal are:
 

• Missing Product
   
• Damaged Product
   
• Low-quality Product
   
• Misleading Advertisement & Promotion 
   
• Wrong Product
   
• No Refund/Replacement
   
• No Delivery but ‘Delivered’ update
   
• No Customer Support
   
• Fake Discount Offers

Standing in queues for long hours and drafting consumer complaints physically is actually a waste of time and money. In most cases, it takes a long time for the cases to be resolved, and many cases even remain unresolved as well.

Filing Consumer Complaints Online against Snapdeal

Filing a consumer complaint against Snapdeal or any other e-commerce website is very convenient.  That’s why it is recommended to use online mode for lodging a consumer complaint.

One can sit anywhere and lodge an online complaint at one of the leading consumer protection forums in our country, Online Legal India.

Trusted by more than 1,20,000 common masses in India, this platform provides you the scope to fight for your rights at nominal charges along with professional assistance and guides you until the case is resolved.