DTH or Direct-To-Home Television is a popular mode of satellite television broadcasting network in India. Our country is the largest DTH market in the world. As of 2020, 4 paid DTH providers are present in the Indian market, namely Tata Sky, Dish TV, Airtel Digital TV, and Sun Direct.
Consumers avail service from these providers and very often face several issues regarding connection issues, overpriced packages, etc. Consumer support and dealers do not always address the problems and usually take a long time to resolve them.
In this particular article, we will be discussing, in brief, the same so that one should be aware of the procedure to file a legal complaint against a DTH Service Provider as per the problems.
Common Grounds of Complaints against DTH Service Provider
- Free channels not being provided
- Channels not provided as promised
- Network disconnected without notice
- Payment made but no service
- Payment done but not reflected
- DTH set-top box not working
- Set-Top box not repaired/replaced despite multiple complaints
- Misconduct by DTH agent
Complaints against DTH Provider
According to a new rule by TRAI (Telecom Regulatory Authority of India), if the consumers face problems from their DTH service provider, they can report to TRAI. But the list of pending complaints is quite long, and it is suggestable to file a consumer complaint online. Now, how can we complain about the same, or is it possible to do so. Yes, it is possible.
Online Consumer Complaint Filing against DTH Provider
Instead of wasting your energy by standing in the queue, it is highly recommendable to contact India's own consumer protection platform Online Legal India™. Here, the specialized advocate panel and the legal advisors will provide a collaborative response to solve your issue.
Already blessed with 1,20,000+ satisfied complainants from every corner of the country, Online Legal India™ will stand by your side from gathering the necessary pieces of evidence to write up the application letter and filing the complaint in the Consumer Forum. The advocates here are known for making the frauds pay the remuneration and apologize for their wrongdoings.
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