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How to File Online Complaint against DTH Service Provider

Online Legal India LogoBy Online Legal India Published On 07 Dec 2020 Updated On 11 Feb 2021 Category Consumer Complaint 1 comments

DTH or Direct-To-Home Television is a popular mode of satellite television broadcasting network in India. Our country is the largest DTH market in the world. As of 2020, 4 paid DTH providers are present in the Indian market, namely Tata Sky, Dish TV, Airtel Digital TV, and Sun Direct.

Consumers avail service from these providers and very often face several issues regarding connection issues, overpriced packages, etc. Consumer support and dealers do not always address the problems and usually take a long time to resolve them.

In this particular article, we will be discussing, in brief, the same so that one should be aware of the procedure to file a legal complaint against a DTH Service Provider as per the problems.

Common Grounds of Complaints against DTH Service Provider

 

  • Free channels not being provided
  • Channels not provided as promised
  • Network disconnected without notice
  • Payment made but no service
  • Payment done but not reflected
  • DTH set-top box not working
  • Set-Top box not repaired/replaced despite multiple complaints
  • Misconduct by DTH agent

Complaints against DTH Provider

 

According to a new rule by TRAI (Telecom Regulatory Authority of India), if the consumers face problems from their DTH service provider, they can report to TRAI. But the list of pending complaints is quite long, and it is suggestable to file a consumer complaint online. Now, how can we complain about the same, or is it possible to do so. Yes, it is possible.

Online Consumer Complaint Filing against DTH Provider

 

Instead of wasting your energy by standing in the queue, it is highly recommendable to contact India's own consumer protection platform Online Legal India™. Here, the specialized advocate panel and the legal advisors will provide a collaborative response to solve your issue. 

Already blessed with 1,20,000+ satisfied complainants from every corner of the country, Online Legal India™ will stand by your side from gathering the necessary pieces of evidence to write up the application letter and filing the complaint in the Consumer Forum. The advocates here are known for making the frauds pay the remuneration and apologize for their wrongdoings. 

 

Find this helpful? Share this article to spread awareness against Fraud. 

 

                                                                    

 


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Comments

Naveen kumar

02 May, 2021

Smart card no-75314478613 plz note this number sir can I complaint so many times to customer care for signal problem but nobody didn't response and I angry and I will ask to your customer care executives and dealer and service persons can I complaint to consumer court they're telling no problem you can go and do something don't worry since my problem is running in 4 days

Team Online Legal India™

03 May, 2021

Hello Naveen, Team Online Legal India™ will get back to you shortly to discuss and resolve the disputes against DTH Service Provider that you are facing presently.


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Anjali Malhotra

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Anjali Malhotra

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