Invention of aviation or air transport has brought a revolutionary change in the world of transportation. Air Transport has won the tag of fastest mode of transport and thus has become an inseparable part of our busy life when it comes to travel on an urgent note.
In India also, aviation sector plays a major role in domestic services, along with several international services to neighboring countries in Asia.
However, this dynamic invention involves high level of risks within its sector. Hence, flight as well as passenger safety must be the utmost concern of any airline. In order to ensure the same, every airline must follow the safety guidelines for instance flying with properly trained flight crew to safely coordinate their cockpit responsibilities, sufficiently stored fuel for on air emergencies, well experienced, eminent pilots etc as provided by the airline authorities of India.
Also, it is needless to mention that in the past few years thousands of grievances have been filed against a number of airline companies in India regarding their inefficient service and lack of responsibilities towards passengers.
Kinds of negligence faced by flight passengers in India:-
The airline companies in India are currently bearing a heavy load of consumer complaints on their shoulder regarding their negligent services. Most of such grievances have been raised due to unethical and callous behavior and lack of professionalism in their field.
Money-minded airline owners be it government or private, are only concerned about earning their revenue, encroaching the hard-earned money of the innocent passengers.
Thus, they are silently or actively contributing in spreading the web of unfair trade practices throughout the country. When it comes to earning profit, this business minded airline companies do not even hesitate to put their passengers’ life at stake.
A passenger may raise a complaint against any Airline Company in India upon facing any of the following situations:-
How to obtain remedy against Airline Negligence in India?
The aviation activities in India essentially come under the purview of the Consumer Protection Act, 2019.
Recently the Indian Society is experiencing a growing awareness regarding airline negligence and consumer rights at a rapid rate.
In case of death of any passenger as well as any other injury whether partial or permanent caused to any passenger, the victim himself/herself or any relative of the concerned victim can claim justice under the Consumer Protection Act, 2019.
The Consumer Protection Act, 2019 was introduced by the Government of India with a goal to safeguard the interests of the Consumers and serve speedy redressal against unfair trade practices in India.
As Consumer Complaint is “an expression of dissatisfaction on a consumer’s behalf to a responsible party”, anyone who is a rightful consumer can easily file a complaint against the responsible service provider. Also, in most of the cases the respondent is directed by the Court to pay compensation to the consumer including the legal expenses caused to him/her.
As airline negligence is a very challenging issue, one can easily register a consumer complaint in the District Consumer Forum against the concerned Airline Company or Airline authority or anyone engaged in such profession and claim justice.
How to file a Consumer Complaint against Airline Negligence in India?
If you have suffered from airline negligence in India and looking for quick and quality redressal then you are in the right place. Our website has already dealt with more than 5,000 consumer dispute cases out of more than 800 cases are consumer complaints regarding airline negligence.
We are proud to inform you that in 96% of these cases our clients got necessary redressal along with a good amount of compensation.
Here your entire case will be exclusively guided by our well experienced, profound legal experts throughout the process who will also take care of all the legal procedures till the end in order to provide you hassle free, quality justice.
