How do I complain against Samsung?

You can complain against Samsung at the customer care of the company. You can raise your query and if they do not respond on time, you can move ahead with a consumer complaint at Online Legal India™

Does Samsung customer care provide good service to the customers?

Samsung India has a reputation regarding good customer service and mostly the service quality is satisfactory. In any case, if a consumer has grievance regarding any issue, he can lodge a consumer complaint online.

How to claim warranty on Samsung appliances?

Samsung provides free repair/replacement if there is a warranty period. If Samsung determines that any Product is not covered by this Standard Limited Warranty, you must pay all parts, shipping, and labour charges for the repair or return of such Product.

Is Samsung appliance reliable?

Samsung is a globally trusted brand which has been winning the hearts of millions of consumers all over the world. The brand is no doubt reliable but even if the appliances have any kind of problem, the service centres are supposed to solve the issue as per customer’s convenience.

How do you complain about Samsung refrigerators?

Samsung Refrigerator Customer Care No. is 1800 407 267 864. They will help you out with the issue. Even if the issue doesn’t get solved, a consumer complaint can be lodged at Online Legal India™

Home Appliance Complaint Filing against Samsung

By Online Legal India Published On 12 Dec 2020 Updated On 24 Dec 2021 Category Consumer Complaint 1 comments

The Samsung Group is one of the biggest business brands in the world. Starting from a mobile phone; home appliances to kitchen appliances, our luxury highly depends on the products manufactured from this brand.

Gadgets under Samsung India include Smartphone, Tablet, and Watch; home appliances include TV, Washing Machine, Air Conditioner, and Refrigerator; kitchen appliances include Microwave Oven and Grill Oven.

Mostly we opt for Samsung while purchasing the above appliances since we expect top class service from this globally acclaimed brand. But sometimes, it happens that we face service issues from these appliances. The dealers send us to the service centers and in turn, the service center authorities take a long time to resolve the issues.

When can you file a complaint against Home Appliance Companies or the dealer?

If you are facing the same problem in your appliance repetitively.
Not repairing your product in the warranty period.
Service center not giving you proper information.
Manufacturing defect but not repairing or replacing.
After-sales, service is not provided by the dealer of the company.

One should know how to file a complaint against these issues.

Where can you file a complaint against Samsung or the dealer?

You need to contact the dealer or the customer service of Samsung first. In most cases, they help you out. However, if the Samsung service center or the dealer doesn’t help you, you can move ahead with a consumer complaint.

Standing in a queue for long hours and filing a consumer complaint against Samsung physically is really tiresome and of course, a waste of money and time both.

Complaint Filing against Samsung Online

That’s why it is recommended to register your complaint at India’s most trusted consumer rights protection platform, Online Legal India™.

Trusted by more than 1,20,000 clients all over India, we provide professional assistance at one click and guide you until the issue is resolved.

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Comments

Jeetendra adsul

20 Sep, 2021

Dear Sir,Madam, I m Mr.Jeetendra U. Adsul residents at Mumbai santacruz east using Samsung refrigerator double door which was purchased on 2007 till date it was running nicely since last three months having problems in down compartment not Colling property. your service center Techmocare has visited to rectify and resolve problem.following are references of follow ups and action taken 1) Dt 30 jul 2021 complain no is 4329228991 technical person not visited to resolve problem 2) Dt 05 Aug 2021 complain no is 4329228991 technical person visited n checked refrigerator and advised for Gas refiling 3) Dt 12 Aug 2021 complaint no 4330087665 Gas refilled but it failed after two days and upper freezer compartmice unable to ice formation again technical person visited and agian gas refilled..after 3 days same problem persists. 4) Dt 6 sep 2021 complaint no 4331737906 technical person visited and changeTimer and Biomatal after 2 days same problem ice formation not working on freezer compartment. again checked by your technical person now they are saying Hiter wired is broken which is concealed and it is not repairable. 5) Dt 24 SEP 2021 complaint no 4332232115 technical person yet to visit for rectify problem. as of today the refrigerator is in not working condition.i have already highlighted the lapses from your representative on timely basis. request you to pls look in to personally and resolve this issue at the earliest. Jeetendra U.Adsul yours sincerely Aakash 5A_603, Yashawant Nagar vakola, santacruz east Mumbai 400055 contact no 932448881

Team Online Legal India™

21 Sep, 2021

Hello Jeetendra, thank you for sharing your issue with us. Team Online Legal India will get back to you soon to discuss and resolve your issue by filing a Consumer Complaint against Samsung.