Customer Complaint Registration

What Issues Can You Report?

Advertisement Related: Misleading or inappropriate advertisements
Mis-selling: Services not delivered as promised
Page/Content Issues: Incorrect information or broken pages
Other Concerns: Any other feedback or complaints

We value feedback and resolve concerns promptly.

Quick & Easy Complaint Submission
24/7 Complaint Tracking & Updates
Dedicated Customer Support Team
Transparent & Fair Resolution Process

Why Register Your Complaint With Us

Fast acknowledgment and case assignment
Personalized follow-ups until issue resolution
Secure handling of your data and documents
Improved services through your valuable feedback

Our Complaint Resolution Process

Submit Your Complaint

Acknowledgment Within 24 Hours

Investigation & Review

Resolution & Follow-up

Frequently Asked Questions

1. How long does it take to resolve a complaint?

Most complaints are resolved within 5-7 business days. Complex issues may take longer, but we'll keep you updated throughout the process.

2. Will I receive updates on my complaint status?

Yes, you'll receive email and SMS updates at every stage of the complaint resolution process.

3. What if I don't have my OLI ID?

For mis-selling complaints, the OLI ID helps us locate your account faster. If you don't have it, provide as much detail as possible in the remarks section.

4. Can I track my complaint online?

Yes, after submission you'll receive a complaint reference number that you can use to track the status.

From CEO's Desk

'Customer satisfaction is our top priority. Every complaint is an opportunity to serve you better.'

- Rajesh Kewat

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