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Laptop/Mobiles are now a vital part of our lives. When we buy a new gadget by spending a lot of money, we are so pumped about it. But when we face a problem, customer care plays a vital role in handling the device or providing us the service.
Customer Care of these Mobile/Laptop brands plays a vital role in shaping the company's face because they represent the company on an initial stage. They listen to all the problems and come up with appropriate solutions to fix the problem.
But, sadly we very often face misconduct and poor after-sales service from these Mobile/Laptop brands. It is why we all should be aware of the legal steps to file a complaint against fraud Mobile/Laptop companies.
Consumer Protection Act, 2019, states that we need to file a complaint to the company’s complaint portal on having any problem, and if they pay heed to you, it’s all good.
If they do not respond, you need to file a grievance at the patron court. But there is no guarantee if your turn will come or not. Standing in queues and paying money is not weighed as the right decision.
In this case, filing an online complaint against Mobile/Laptop companies is preferably a better option.
Instead of wasting your energy by standing in the queue, it is highly recommendable to be in touch with India's own consumer protection platform Online Legal India™. Here, the specialized advocate panel and the legal advisors will provide a collaborative response to solve your issue.
Already blessed with 1,20,000+ satisfied complainants from every corner of the country, Online Legal India™ will stand by your side from gathering the necessary pieces of evidence to write up the application letter and filing the complaint in the Consumer Forum. The advocates here is known for making the frauds pay the remuneration and apologize for their wrongdoings.
How we can help you? Reach out to us in the comment section below.
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