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How to File a Complaint against a Pathological Lab in India?

By Indranil Published On 06 Nov 2020 Updated On 21 Apr 2021 Category Consumer Complaint 85 comments

The medical profession is a bit different from others for being in a noble and respected area of work. Thus, it is the legal responsibility of a pathological lab to provide the proper medical services to the patients. But, in the Covid-19 pandemic time, citizens are often facing negligence, fraudulent actions from the pathological labs, and do not get the legal pathway to claim justice against the same.

It is seen that a lot of times the pathology labs fail to provide the needed medical aid that can be dangerous for the patient too. As per the legal directives of the Consumer Protection Act, 2019, of the Indian Govt. we can file a complaint against a Pathological Lab meant for such circumstances.

Common Complaints against Pathological Labs

  • Wrong reports made in Covid-19 cases
  • Misleading information and report
  • Overcharging without any valid reason
  • Interchange of Samples 
  • Mishandling the medical samples
  • Misbehavior with the patients
  • Illegal practice   
  • Unhygienic atmosphere

From the last few years, we have witnessed numerous pathological labs have been set up without proper registration and people are suffering due to their illegal activities at the end. The patients pay a huge amount of money and then the Labs take advantage of their legal unawareness! It is not possible for everyone to know about the lawful procedures to file a pathological lab complaint in the Consumer Court.    
          

 

How can Online Legal India™ help you?

We all know how time and money-consuming legal proceedings are Government officials take their own sweet time and ask you to pay extra just to get the job done. If you too have fallen into the same malicious loop it would be a smart move to File an Online Complaint against Pathological Lab. We here offer you varied legal support services that will help you achieve the justice you want and rightfully deserve without over exhausting your resources. 

Already gratified with 1,20,000+ satisfied complainants from every nook and corner of the country, as we work until your contentment. From gathering the necessary pieces of evidence to write up the application letter and filing the complaint in the Consumer Forum. 


 

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Comments

Roshani Kandalkar

30 Apr, 2021

I want to file a complaint against Grace Lab, Vadodara Gujarat my 3 years kids sample submitted on 27th April ... at the time of sample Collection they committed that they will share report with in 48-72 hrs ... Till date we have not received any report. After many followups they always made wrong commitments .

Team Online Legal India™

01 May, 2021

Hello Roshani, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent pathological lab.

Ankita

30 Apr, 2021

My complaint is against lal pathlab kannamagla Bangalore. I did my 5 year kid Rt-pcr test on 27th April. still neither they have given the report nor picking up the phone. I want my money back.

Team Online Legal India™

01 May, 2021

Hello Ankita, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent pathological lab.

Vijay

29 May, 2021

respected sir I want to lodge complaint against a pathology lab for wrong reporting of WBC And CRP test

Team Online Legal India™

29 May, 2021

Hello Vijay, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent pathological lab.

Ajay Bakshi

28 Sep, 2021

I want to file a complaint against KOS LAB AMBALA CANTT, HARYANA for Wrong result for blood test.

Team Online Legal India™

28 Sep, 2021

Hello Ajay, be ready with all the evidence as our Legal Experts are about to reach out to you to discuss and resolve your issue by filing a Consumer Complaint against Pathological Lab.

Freejo vincent

27 Aug, 2021

Wrong result for blood test Divyaa clinical laboratories Thrissur mundur kerala

Team Online Legal India™

28 Aug, 2021

Hello, Thank you for contacting us. Team Online Legal India will get back to you soon to resolve your issue by filing a consumer complaint against Pathological Lab. Be ready with all the necessary evidence. Don't worry!

Priyadarshini Giri

25 Aug, 2021

I have tested for complete blood count;CBC, Malaria vivax and falsiparum antigen and Dengue fever antibodies IgG & IgM, EIA at Dr Lal Pathlabs , Mr Amrut Kumar Satpaty , Shop No. 7 , Block -A , phase -1, OT road ,Balasore, Odisha for which they charged me Rs330/-, Rs200/- & Rs1800/- respectively. My query is that whether it is the genuine charge of dengue test in Dr Lal Pathlabs..

Team Online Legal India™

25 Aug, 2021

Hello Priyadarshini, thank you for contacting us. Team Online Legal India will get in touch with you soon to resolve your issue.

Manish Sharma

24 Jul, 2021

The path lab named : "MORDERN PATHOLOGICAL LAB" situated at P.C. Colony , opp to community hall kankarbagh, Patna -800020 does not give tax invoice against the charges taken for the test. This is definitely illegal and needs attention. Let say I need the tax invoice to file claim to my insurance. They simply deny stating that we do not give any such tax invoice. How can we file complain again these.

Team Online Legal India™

28 Jul, 2021

Hello Manish, We are receiving numerous complaints against the Medical Labs, Shops and successfully solving the issues by filing a Consumer Complaint in Court. Be prepared with the evidence, our Legal Experts are about to reach out to you. Don't worry!

parul

24 May, 2021

hlo sir i submitted mine sample on 12 may in SRL lab hisar for blood culture .. they did not gave report yet.. how to file a complain against them..

Team Online Legal India™

24 May, 2021

Hello Parul, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent pathological lab.

Neelu

23 Sep, 2021

Issued a wrong information of patient when we complaint in their path Doctor had try to purged report.

Team Online Legal India™

23 Sep, 2021

Hello Neelu, thank you for reaching out to us. Team Online Legal India will connect with you soon to discuss and resolve your issue by filing Consumer Complaint against a Pathological Lab.

Neha

23 Apr, 2021

I want to file a complaint against Hindustan wellness .. my two family member and me given sample on 18th april ... at the time of sample Collection they committed that they will share report with in 72 hrs ... and now its already 6 days .. we have not received any report. After many followups they always made wrong commitments .

Team Online Legal India™

23 Apr, 2021

Hello Neha, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent pathological lab.

Mahavir Yadav

22 Apr, 2021

Hi, I want to file a complaint against Hindustan wellness Lab representative collected sample from home for RTP CR testing on 17th April 2021 at 3.39 AM, At the time of sample collection, representative mention report will be delivered online in 24 hours, but even after 120 hours, they are not able to provide the report.

Team Online Legal India™

23 Apr, 2021

Hello Mahavir, thank you for reaching out to us. Kindly provide us your Contact Number so that team Online Legal India™ can get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the pathological lab.

Shubham Sharma

21 Oct, 2021

Hi , my sister got tested by a lab . They given a totally wrong report about her iron status and cbc , next day when she is tested by some other lab , they shown the report totally normal . It's a huge case of medical negligence . Kindly help us ..the lab people are threatening us.

Team Online Legal India™

22 Oct, 2021

Thank you Shubham for highlighting this issue. Team Online Legal India will connect with you shortly to discuss and resolve your issue by filing a Consumer Complaint against a Pathological Lab in India.

sendhilkumar

21 Sep, 2021

Respect Sir, This mail regarding for my wife not welling for weight loss based on doctor checkup on 13.09.2021. As per Doctor Ref to Maruti Scans & Labs on Tiruvellore. My wife will give MANTOUX TEST ON 14.09.2021 Report say 50 ( not mention any mm or cm etc ) not mention < > value also. I check with again doctor against this report. Doctor say this report is wrong based on that I again cross checking multiple doctors saying this false report. When check again Maruti Scans its computer mistake and etc. My Self and my whole family very upset about this kind of report. In particularly as my wife very upset about this report. In future any patient don’t struggle in this kind of worst Labs behavior. Kindly take necessary action in my humble request . Note : Maruti Scans report attached. Thanks & Regards, Sendhil Kumar Hand Phone: +91-9790686321, 8838000674

Team Online Legal India™

21 Sep, 2021

Hello, thank you for reaching out to us. Team Online Legal India will get back toy you soon to discuss and resolve your issue by filing Consumer Complaint against Pathological Lab. Be ready with all the evidence.

Pradeep Shrivastava

21 Apr, 2021

Hi, I want to file a complaint against Metropolis Healthcare Limited. Lab representative collected sample from home for RTP CR testing on 18th April 2021 at 8.39 AM, I'd 07670938440, SRF ID 0767000939706. At the time of sample collection, representative mention report will be delivered online in 24 to 48 hours, but even after 80 hours, they are not able to provide the report.

Team Online Legal India™

22 Apr, 2021

Hello Pardeep, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the pathological lab.

Srinivas

20 Jul, 2021

I need to file a complaint against Healthians, they took the sample and sent an incorrect report for which we had to run around for available doctors overnight. Next day when we tested in other lab it was completely normal. Please help me in teaching a lesson for this sort of unethical company.

Team Online Legal India™

28 Jul, 2021

Hello Srinivas, team Online Legal India is continuously fighting to resolve these kinds of Medical fraud. We are requesting you to be prepared with all the pieces of evidence so that we can initiate the Consumer Complaint filing process at the earliest.

Dinesh

20 Jun, 2021

Hello I want to complain against Vadodara British laboratory about Wrong reports made in Covid-19 cases & Misleading information and report. Only for that's way reason patient was death.

Team Online Legal India™

21 Jun, 2021

Hello Dinesh, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent pathological lab.

Chandru R

20 May, 2021

How can I file a complaint against a BHIRAV SCAN CENTRE& DIAGNOSTICS @HAVERI(KARNATAKA DIST)?

Team Online Legal India™

20 May, 2021

Hello Charu R, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent practices made by the pathological lab.

Sumit Kumar

20 Apr, 2021

Hi I am sumit I gave sample on 19th April for covid 19 rapid test in Allianze medical service in fbd sec 35 they charged 800/- and said with in 4-5 hours we got the report after calling after 6 pm they said I am positive but there was sever problem they will send soft copy of report on mob. I got my report after 12 am and that was negative. I was surprised I called by another mob no they again telling to me ,you are positive and send me the positive corona report .what is this hell going on.

Team Online Legal India™

21 Apr, 2021

Hello Sumit, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the pathological lab.

Bikramjit saggu

19 Apr, 2021

rt-pcr (COVID) sample was collected by dr lal path labs sector 20 Panchkula. It’s been 4 days and I have still not received the reports. I raised a complaint on their online portal (which is very slow) CMP-21-4-19-1364. On repeated follow ups I have not heard anything Lab number 302882767 Kindly look into this on priority I am being harassed

Team Online Legal India™

20 Apr, 2021

Hello Bikramjit, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the pathological lab.

Ritu chhabra

19 Apr, 2021

Have got my servant tested of COVID someone from max lab Saket came on 17 th morning charged 1200 rs and said will get report within 24 hours . His name is Chintu his id is 0708301493128 . First of all being poor he has paid 1200 and not received any report . They are refusing after me insisting they say in process how can it go that long

Team Online Legal India™

20 Apr, 2021

Hello Ritu, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the pathological lab.

Jyoti chadha

18 Aug, 2021

I want to raise complaint agaist Pharmeasy lab.i gave my daughter sample on 14th aug 2021.first of they mention my name instead of my daughter name on the blood report.after complaing they correct her name.but age was mention which is mine 47 instead of 17.my daughter is 17. I have done 4 test but till now i get 3 report only .about 4th report they r giving me message delayed.i felt that all reports are fake n confuged due to age(47-/-17)they cheated me .i ask so may time to talk with senior person but they didnot.so plz take action agaist this lab pharmeasy delhi.

Team Online Legal India™

19 Aug, 2021

Hello Jyoti, thank you for getting in touch with us. Team Online Legal India will get back to you shortly to discuss and proceed with the consumer complaint filing process against the pathological lab. Be ready with the necessary evidence.

Subhash Raturi

17 Apr, 2021

This is a very serious concern, I book home sample collection for covid for 4 member in my family and today 3rd day still not recieved the report. Now one of my memeber having symptoms of corona. Now I dnt have any other option . I had paid 4000 INR for testing . Please help me and do let me know what action we can take against them . Path lab is situated in Vikaspuri New delhi .

Team Online Legal India™

18 Apr, 2021

Hello Subhash, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the pathological lab.

Ashwani

16 Jun, 2021

I want to complain against Aarogya Pathcare. Their test report was not accurate. I did Kidney Function Test again in Fortis hospital to recheck report. But I found Aarogya Pathcare report was inaccurate. They just looting people and giving them wrong reports.

Team Online Legal India™

17 Jun, 2021

Hello Ashwani, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent pathological lab.

VIJENDRA JOSHI

16 Apr, 2021

I need to file a camplaint against Pathology lab in baroda for misleading report.

Team Online Legal India™

18 Apr, 2021

Hello Vijendra, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the pathological lab.

Girish Hemrajani

15 Sep, 2021

My complaint is against Life Care Health , Noida. I have got the RTR PCR done for my Wife & Mother on 18 th April 2021 & have paid Rs 2400, but till date neither they have given the report nor returned my amount, have called them multiple times. Have visited the lab as well on 11th Jul 2021 & from there I got the assurance that I will get the amount in 48 hrs but til date have not recieved my money back & also they are not answering my call.

Team Online Legal India™

16 Sep, 2021

Hello Girish, thank you for reaching out to us. Be ready with all the evidence. Team Online Legal India will get back to you to resolve your issue by filing a Consumer Complaint against Pathological Lab.

Vasudha grover

14 Oct, 2021

Got my tests done from lifecare health labs sample was collected on 29th sep2021.for reports I had to make several calls got it on 6thoct2021.report showed problems in LFT KFT thyroid cholesterol levels.second opinion from lalpathlabs showed all the reports were ok. Doctor had prescribed medicines for kidney problem what if I had taken them. These people are fraud playing with the lives of people.one whole week we were under mental trauma.I want to file a legal notice against them

Team Online Legal India™

16 Oct, 2021

Hi Vasudha, thank you for contacting us. We are about to reach out to you to address your concern by filing a Consumer Complaint against Pathological Lab.

Nitin Chauhan

14 Oct, 2021

Respected sir, I want to complaint against Kumar path Labs, They given the wrong blood test report of our patient, so that wrong injection were given by doctor on the basis of their faulty report. Now our patient is suffering due to that.

Team Online Legal India™

16 Oct, 2021

Hello Nitin, Team Online Legal India is continuously fighting to resolve these kinds of Medical fraud and will get back to you to address your issue by filing a Consumer complaint against Pathological Lab.

Sanjeeb Das

14 May, 2021

Hello this is Sanjeeb from Delhi. I want to file a complaint against SRL, Malviya Nagar, New Delhi. I have given blood sample for four tests on 10 May 2021. Out of which I received 3 reports and one report is missing. When I made a query they were silent and now not attending my phone. Please guide me how and to whome I complain about this. Regards

Team Online Legal India™

17 May, 2021

Hello Sanjeeb, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent pathological lab.

ISHANK TIWARI

14 Apr, 2021

How can i lodge a complaine against path lab to produce wrong report

Team Online Legal India™

15 Apr, 2021

Hello Ishank, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the pathological lab.

Bhushan Gujrathi

08 Oct, 2021

For chemotherapy I had tested the blood of my wife in Dr Suranje's path lab Kalyan. The creatinine value shown 1.52 where as previous reports of NABL accredited labs was .7 to .75 range. Again the sample tested at NABL lab and it came. 7 That means Dr Suranje has given wrong reports. Appropriate actions should be taken against such labs to save the patient

Team Online Legal India™

09 Oct, 2021

Thank you Bhushan for sharing your issue with us. Be ready with all the evidence as we are about to reach out to you to discuss and resolve your issue.

Mahmood Alam

08 Aug, 2021

08 Aug 2021 Hello sir,i want file a complaint against Care dignostic .jhumritiliya,dist-Koderma,Jharkhand. I was give blood of my wife for Beta HCH.In the report ther are showing very high volume.after i was re test other pathology. The result is very different.need your suggestion.

Team Online Legal India™

11 Aug, 2021

Hello Mahmood, thank you for contacting us. Team Online Legal India will get back to you very soon to discuss and resolve your issue by filing a consumer complaint.

Anil kumar mishra

07 Sep, 2021

???? ??? ???? ??? ???????? ??? ????? ?? ???????? ?? ?? ?????? ?????? ?? ??? ??? ??? ?? ??????? ?????? ????? ?? ??? ???? ??????? ????? ????? ?? ????? ??? ?? ????? ?????? ?????????? ?? ??? ??? ?? ??? ?? ????? ???? ??????? ??? ??? ????? ???? ?? ???? ???????? ?????? ??? ??? ??? ???? ?? ???? ????

Team Online Legal India™

07 Sep, 2021

Hello Anil, thank you for contacting us. Team Online Legal India will get back to you shortly to discuss and resolve your issue by filing a Consumer Complaint against Pathological Lab.

Anjali

07 Jun, 2021

Six members of my family were tested in month of April 2021 for various Covid tests by Hindustan Wellness Gurgaon but the reportsfor DDimer tests were not given by them and they kept rescheduling the test and I had written the letter regarding refund on 22nd May and my money is also not refunded

Team Online Legal India™

07 Jun, 2021

Hello Anjali, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent pathological lab.

sunil

06 Apr, 2021

How can I file a complaint against a pathological lab?

Team Online Legal India™

06 Apr, 2021

Hello Sunil, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the pathological lab.

Ajeet yadav

05 Aug, 2021

I would like to lodge a complaint against an employee of pathkind lab. He is working as a area manager in Bareilly regio, his all the documents are invalid. He is just 12 pass and could be harmful for the customers. He pretend himself as a graduate with MLT but he is just 12th pass.

Team Online Legal India™

09 Aug, 2021

Hello Ajeet, your request for complaining against the employee of pathkind lab would easily be done by our Legal Experts. And they are about to reach out to you, so be ready with all the necessary evidence.

Samrendra kumar

04 Sep, 2021

Wrong details given on report so as per doctor i have done same test on another day with same max people but 2nd time same test was good. As per max person, he said that 2nd test payment will be refunded but still not received. It's already been more than 20 days

Team Online Legal India™

04 Sep, 2021

Hello Mr. Kumar, thank you for sharing your issue with us. Our Legal Expert will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against a Pathological Lab.

Shilpa

04 May, 2021

I just want to raise a complaint against Aster labs Bangalore.. these ppl are not uploading results properly in ICMR portal because of that we are not getting bu number.without generating a by number we can't admit patient to hospital ..and aster labs are neglecting our calls..so kindly plz take an action towards aster labs..its my humble request

Team Online Legal India™

04 May, 2021

Hello Shilpa, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and proceed with the Consumer Complaint filing process against the fraudulent pathological lab.

Devendra Kumar Singh

03 Aug, 2021

Apollo clinic pune provided fake test report and clinic equipment is not as per regulatory compliance

Team Online Legal India™

07 Aug, 2021

Hello Devendra, Thank you for reaching out to us with your issues as these types of Medical frauds are quite dangerous to any Human Being. Be ready with all the necessary pieces of evidence as our Legal Experts are already on their way to file a Consumer Complaint for your issue.


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Anjali Malhotra

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Anjali Malhotra

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