Abdullah N

31 Oct, 2021

Hy, I have booked a room in a hotel directly. We got stinking chairs filled with fungae in the room and the jaccuzzi was dirty. I have paid 8500 for a day. What evidences do I need to lodge a complaint? Can this complaint be lodged?

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Abhishek Srivastava

24 Sep, 2021

Hello I have booked a villa via Vista rooms and due to lockdown I had to cancel my booking, now Vista rooms are not returning my money which is about 22000. It's been more than a year, continuously exchange of email n calls. They have provided me with a credit note of same amount. Now the credit note is expired (Vista rooms said they will extend it) but now I have received email that your credit note is expired. I want to take a legal action against Vista rooms. Please can someone tell me procedure

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Rahul

22 Dec, 2021

Call me

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Bhag singh

22 Jul, 2021

Very heavy rated

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Joyeeta Banerji

21 Oct, 2021

My husband and I had made a room reservation at the Glasshouse on the Ganges from October 14th to 18th. This is an internationally famous hotel operated by the Neemrana group. It's location, rooms and amenities have been widely publicised throughout the world. We checked-in with great expectations. To our shock we soon realised that the location had been shifted to a smaller lodge also leased by the same group and had been known as Himalayan Hideaway Lodge. They were charging almost the same high tariff as the previous Glasshouse. This hotel was on a hill slope with rough and stony paths totally unsuitable for older guests. The access to the river Ganges was by way of a steep and dangerous path. The former property was on the banks of the Ganges with 5 star amenities like a spa, swimming pool, gym and restaurant serving international cuisine. The present one is very basic. The hotel is taking advantage of the reputation that had been attached to the original Glasshouse and was perpetrating a scam on unwary and unsuspecting guests. I complained and asked for a refund. The owner called back and rudely refused to comply. I later looked at other reviews of the hotel and found many disgruntled visitors who had realised they had been fooled and cheated into paying high room rates that were befitting a 5 star property.

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Pushpendra Singh

21 Jul, 2021

They are very rude regarding the customer. They are take amount but they have no solution regarding the customer.

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SHASHI RANJAN

21 Mar, 2022

Hi Sir, I have booked a hotel named as Sivani in Ranchi near Khardgarha bus stand on dated :- 21.03.2022 at 15:45 PM. Here we are facing electricity problem throughout my stay. We do request you to kindly do justice for us. Thanking You Sir, Kind Regards Shashi Ranjan

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Shilpa parashar

12 Mar, 2022

I have booked hotel oyo royal anandam online Fully Paid, got confirmation on my email but hotel is not providing me room

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Gursewak Singh

11 Sep, 2021

We have come from HP to hotel wedlock manar, Zirakpur Punjab for ielts exam today (11-sep-2021). The relatives of the person came for examination are now allowed to enter the hotel premises even in the parking and it is raining outside and no shelter is nearby to avoid rain. Attitude of staff is disgusting.

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Shilpi

07 Apr, 2021

I paid 1 lac for a club membership, received very poor customer service, they did not deliver what they promise. They are not ready to refund. Can I get some help?

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Vinotha V

02 Dec, 2021

Hi , I have booked a stay at a hotel in Chennai which promised highly hygienic and sanitized room but we got rooms which had cockroaches running around, broken walls , centipedes, dirty pillows with damp black fungus , rusted taps and fittings which may cause septicitis if injured! TV doesn't work as well ! What are the proofs required to sue this hotel ?

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Shashi

01 Feb, 2022

Hi, I have booked two nights at a property through booking.com. Property denied check in even though we had vaccinated twice, as per policy they needed RTCPR report hence forced me to cancel booking and look out for other property. As per policy first day i will not get refund but for 2nd day i should get my refund but booking.com is prolonging the conversation and i have submitted bank statement of payment made. Customer care officer says one day refund will be issued but again booking.com send so many emails asking unrelevant questions. I guess this is just to make me frustrated to ignore the refund. what can i do on this situation?

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Anjali Malhotra

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