Dish TV, a subsidiary of the Zee Group, is an Indian direct broadcast satellite service provider in the country. In November 2016, the brand merged with Videocon D2H to create the largest DTH service provider in India. Currently, Dish TV holds around 30% of the Indian DTH market.

Although several complaints are lodged at customer support of Dish TV every day, the Consumer support and dealers do not always address the issues or usually take a long time to resolve the matters.

That’s why one should be aware of the procedure to file a complaint against Dish TV.

Common Grounds of DTH Complaints against Dish TV:

• Free Channels not Telecasted 

• Channels not Provided as Promised

• Network Disconnected without Notice

• Payment is made but No Service Provided

• DTH Set-Top Box not Working/No signal

• DTH Set-Top Box not Repaired/Replaced despite multiple Complaints

• Misconduct by the DTH agent

If you have faced any of the issues mentioned above, you should step ahead with a complaint. You can directly call their customer care and lodge a complaint. This procedure usually takes a long time, and that’s why it is recommended to file a consumer complaint.

According to a new rule by TRAI (Telecom Regulatory Authority of India), if the consumers face problems from their DTH service provider, they can report to TRAI. But, this lengthy legal process requires a lot of time and money, and most of the time the cases remain unresolved. 

How to File Consumer Complaint against Dish TV Online

Standing in the queue and filing a consumer complaint physically is full of a hassle; it drains your time, money, and effort. That’s why you should opt for an online consumer complaint at India’s very own consumer rights protection platform, Online Legal India™. We provide you with professional guidance from a panel of expert advocates. 

Already being trusted with more than 1,20,000 satisfied customer complainants from every corner of the nation, the specialized legal panel here will give 360°assistance from assembling the necessary pieces of evidence, writing the Application, and filing the complaint in the consumer forum.

How Online Legal India™ can help you? Let us know in the comment section below.