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Filing a Complaint Against a Medical Store in India

Online Legal India LogoBy Online Legal India Published On 03 Nov 2020 Updated On 01 Jun 2021 Category Consumer Complaint 63 comments

The medical profession is a bit different from others for being in a noble and respected area of work. Thus, it is the legal responsibility of a medical store to put forward the proper medication and medical kits to the patients. But, a lot of times they fail to provide the needed medical aid that can be dangerous for the patient too. As per the legal directives of the Consumer Protection Act, 2019, of the Indian Govt. we can file a complaint against a medical store meant for such circumstances.

There is a various range of pharmacies available in the market. However, there is a 15-day time period to return any product back to the pharmacy and receive a full refund subject to certain conditions. Even if the product and medicines you bought are covered by a manufacturer's warranty, your contract is with the retailer and not the manufacturer; Having said that, the responsibility of the retailer to resolve your issue. If the pharmacist made you aware of the possible defects, you cannot take any action against them.

What is Consumer Compliant?

Consumer Complaint is “an expression of dissatisfaction on a consumer’s behalf to a responsible party”, anyone who is a rightful consumer can easily file a complaint against the responsible service provider.

Issues faced by Consumers

  • Misleading information and guidance
  • Selling of the inaccurate and expired medicine
  • Overpriced medication
  • Illegal practice
  • Misbehaviour    

                                                                                 

How can Online Legal India™ help?

 We all know how time and money consuming legal proceedings are Government officials take their own sweet time and ask you to pay extra just to get the job done. If you too have fallen into the same malicious loop it would be a smart move to File an Online Complaint against the Medical Store. We here offer you varied legal support services that will help you achieve the justice you want and rightfully deserve without over exhausting your resources. 

Already gratified with 1,20,000+ satisfied complainants from every nook and corner of the country, as we work until your contentment. From gathering the necessary pieces of evidence to write up the application letter and filing the complaint in the Consumer Forum. 


 

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Comments

Rajendran

29 Aug, 2021

??? ????? ?????????? ????????? ???????? ???????????? ?????? ???????? ?????????? ?????????????? ??? ??????? ????????? ???????

Team Online Legal India™

31 Aug, 2021

Hello Rajendran, thank you for contacting us. Our Legal Experts will get in touch with you soon to discuss and resolve your issue by filing a consumer complaint against Medical Store.

Imtisaal

29 Jul, 2021

A medical store near my house who is forcing to buy full strip of medicine . In a strip there are 10 tablets but doctor adviced to take only 5 tablets why is this medical store namely MIR medicate forcing us to buy full strip. While all other medical stores are selling the number of tablets we want. Why is this MIR medicate store forcing people to buy full strip. I request you people to please take a complete action against this medical store. Thanks

Team Online Legal India™

02 Aug, 2021

Hello Imtisaal, The panel of Legal Experts of Online Legal India can only file a Consumer Complaint and resolve such medical frauds if you provide us the required pieces of evidence! Be prepared, we are about to reach out to you.

DHEERAJ pareek

29 Apr, 2021

Me abhi apne papa ka treatment karwa raha hu srp hospital raxaul me is hospital me Jo medical hai wo dawai ke bill me baki dawai me humko nahi pata pesa jyada hai ya thik hai lekin sergical gown blue colour non- woven ka 600/- charge kar raha pls rate thik hai ya jyda hai kese malum kare

Team Online Legal India™

29 Apr, 2021

Hello Dheeraj, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the Consumer Complaint filing process against the Medical Store disputes.

Gagan Tyagi

26 Jun, 2021

A medical store is near my house who is selling injections of drugs without any prescription to the druggist which is incresing day by day and spooling the youth

Team Online Legal India™

26 Jun, 2021

Hello Gagan, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the Consumer Complaint filing process against the Medical Store disputes.

mukesh

25 Oct, 2021

hello sir mere ghar ke pas ek medical store hai jaha main job karta tha lekin mujhe malum huwa ki wo owner inlegal tarike se kaam karta hai to maine waha se resin kar diya ab bhi vaha inlegal tarike se kaam hota hai to kya online complaint kar sakte hai 9922981834

Team Online Legal India™

28 Oct, 2021

Thank you Mukesh for highlighting this issue. Be ready with all the evidence as our Legal experts are about to reach out to you to discuss and resolve your issue.

Iftekhar Mushtaq Mujawar

25 Aug, 2021

Medical store is not providing bill for medicines I purchased a week before, saying we don't provide old bills. Is there a rule that a week old bills should not be given?

Team Online Legal India™

25 Aug, 2021

Hello Iftekhar, thank you for contacting us. Team Online Legal India will get back to you soon to resolve your issue by filing a consumer complaint against them. Don't worry!

Vishal dilip meshram

24 Jul, 2021

Dear sir/madam I stay in powai tunga village mum.pin code 400072.in our location have medical name kailash medical. This shop is running without any register pharmacist. This shop in ruller area so people not have educated. This shop make people giving alternate medicine giving cheap quility medicine. Take full payment. So i request this kind of shop should make licence cancel becouse they r running without pharmacist shop.in future any mistakes done by from this shop who Will be responsible. Fda or who.

Team Online Legal India™

28 Jul, 2021

Hello Vishal, We are receiving numerous complaints against the Medical shops these days and successfully solving their issues by filing a Consumer Complaint in Court. Be prepared with the evidence, our Legal Experts are about to reach out to you. Don't worry!

Chinmayee Ray

23 May, 2021

My husband is admitted in hospital and the doctor prescribed to take 6 Remedisivir Injection which costs Rs 9000 in total.But the Pharmacy is denying to give us the bill of Remedisivir.I only want to know the exact cost of the Injection and is it compulsory for them to provide the bill or not.

Team Online Legal India™

24 May, 2021

Hello Chinmayee, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the Consumer Complaint filing process against the Medical Store disputes.

Jagpreet

22 Aug, 2021

Hi there is one shop inside the house and person has no any diploma in pharmacy but he is selling medicines as well as also treat the patient.....

Team Online Legal India™

23 Aug, 2021

Hello Jagpreet, be ready with all the necessary evidence as our Legal Experts are about to reach out to you to resolve your issue by filing consumer complaint against them. Thank you for contacting us.

Pardeep

22 Jun, 2021

Sir doctor prescribed bio d3+ but medical store given pio gm 2 which is sugar contol medicine is given to patient and within two days sugar become less than 37 we immediately admit but will not have any bill what we can do

Team Online Legal India™

23 Jun, 2021

Hello Pardeep, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the Consumer Complaint filing process against the Medical Store disputes.

Mohammad Arif

21 Dec, 2021

I want to complain against illegal medical seller

Team Online Legal India™

22 Dec, 2021

Hello Arif, thank you for reaching out to us. Be ready with the necessary evidence as we are about to reach out to you to discuss and resolve your issue by filing a Consumer complaint against a Medical Store.

Girish Shahane

19 Oct, 2021

Sir, i had taken a skin treatment in Skin Care and dental clinic in ichalkaranji, kolhapur. I had taken 1 months treatment. But due to lockdown i didn't visited hospital. Now after 10 months i am demanding tablets as per written prescription of last visit. But medical person is saying your prescription is old i cant give prescribed tablets, is this fair?? I have no reaction of tablets... I think they are forcing to again visit doctor it cost unnecessary ?300 for me.. Am financial weak person... Plz give me clear information is this right??

Team Online Legal India™

20 Oct, 2021

Hi Girish, thank you for reaching out to us. We will get back to you soon to discuss and resolve your issue.

Vivek kumar

19 Sep, 2021

Medical store selling sleeping pills without prescription to my wife she is addicted to sleeping pills.

Team Online Legal India™

20 Sep, 2021

Hello Vivek, thank you reaching out to us. Team Online Legal India will get back to you soon to discuss and resolve your issue by filing a Consumer Complaint against Medical Store.

Vijay

18 Jun, 2021

Medical store se li huvi davay agar 5din ki davay he. Or 1din ki davay use karne ke baad. 4din ki davay bachi he to ho medical vale ko vapas de sakte he ya nahi? Consumer ke liye koi aisi policy he ya nahi agar he to please detail me bataiye. Medical owner agar davay vapas lene se mane kare to legal kya kar sakate he.?? Davay vapas is liye deni he kyuki dusre din tak tabiyat thik nahi hone se dusre doctor ko dikhaya he and wo doctor ne davai change kari he. Isliye pahli vali davay bachi he.

Team Online Legal India™

19 Jun, 2021

Hello Vijay, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the Consumer Complaint filing process against the Medical Store disputes.

Syed Riyaz

16 Sep, 2021

Hi sir I purchased an antibiotic for my child and found an ant when I opened it. I Complained about it to the dealer he asked for the video and said will come back. What can we do

Team Online Legal India™

16 Sep, 2021

Hello Syed, thank you for reaching out to us. Team Online Legal India will get back to you shortly to resolve your issue by filing a Consumer Complaint against a Medical Store in India.

Ramesh Salunkhe

15 May, 2021

sir, 5 may ko me gav gya tha tab mujhe bukhar aayata to dr. ke pass gaya tha to mujhe corona test karvane ke liye bola meine karvaya kelin dr. report aane se pahilehi mujhe corona ki davai chalu karne ke kiye bol diya maine davai leli lekin report negative aaya to maine dawai return lene keliye bola to medic wala nahi bol raha he me kya karu ........

Team Online Legal India™

17 May, 2021

Hello Ramesh, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the Consumer Complaint filing process against the Medical Store disputes.

Arif

15 Jan, 2022

Sir, gannavaram 521101 government hospital near genaric medical shop rates MRP 250. Price 65. But he take. 200 please salove problem

Team Online Legal India™

18 Jan, 2022

Thank you Arif for contacting us. We will get back to you soon.

Pooja Sharan

13 Aug, 2021

I medical shop owner in my locality is selling duplicate medicine to people around especially poor ones . Those medicines had cost life of many consumers even my grandfather died 10 mins after taking the injection given by him. Although we have no prove about him but he is highly suspicious as I have heard many complaints about him.

Team Online Legal India™

13 Aug, 2021

Hello Pooja, it is very hurtful to hear that you are facing such issues. Be ready with necessary evidence as our Legal Experts are about to reach out to you to discuss and resolve your issue by filing a consumer complaint against a Medical Store.

Nikhil Kumar

13 Mar, 2022

As per discuss by doctor my wife take rifagut 550mg but due to some reaction i stop this medicine so when i go to medicine store to return this..so medicine store told me that ..i cant return back ..aur naa h medicine return kiya aur naa paise ..store name bhardwaj medical ..sadarpur sector 45 nr by transformer som bazar

Sagar wani

12 Jul, 2021

There is one hospital near to me .i went to dr for consultation for my baby boy and he gave us medicine for my child. In that hospital medical is attached . I brought some medicine from that medical..but for one of the medicine i have a doubt t and ask him. but the pharmacist is not able to guide us properly and not answerable to customer question. And talking so rudely. So is there any law ..can we take action against him.

Team Online Legal India™

19 Jul, 2021

Hi Sagar, thank you for sharing your concern with us. Team Online Legal India will get back to you shortly to resolve your issue by filing a Consumer Complaint. Thank you.

Satish kumar goyal

12 Mar, 2022

Umang medical and general store,b . K kaul nagar,ajmer. ???? ??????? ???? ???? ??,???? ?????? ???? ?? ?? ?? ???? ?????? ?????? ????? ?? replace ???? ?? ??? ??? ?? ???? ?????? ??? ?? ?? ? ????? ???? ?? ?????? ???? ???

SUNIL

11 Mar, 2022

A medical store who is forcing to buy full strip of medicine . In a strip there are 10 tablets but doctor adviced to take only 7 tablets why is this medical store namely Sudhir medical store forcing us to buy full strip. While all other medical stores are selling the number of tablets we want. Why is this Sudhir medical store forcing people to buy full strip. I request you people to please take a complete action against this medical store. Thanks

OMPAL SINGH

10 May, 2021

EXPIRED MEDICINE SALE (CETRAZINE) ME OF RS. 10/- BUT I DEMAND INVOICE, SO NOT GIVEN INVOICE AND MEDICE NOT PROVIDE AFTER DEMAND INVOICE FROM M/S PRAYAG MEDICOSE SITUATED AT DURGA COLONY KUNDLI SONIPAT PIN 131028 NEAR SHRI RAM MANDIR. SECONDLY MISBEHAVE ME MEDICOSE OWNNER KINDLY TAKE ACTION THANKS YOUR SINCERALLY OMPAL SINGH

Team Online Legal India™

12 May, 2021

Hello Ompal, thank you for reaching out to us. Team Online Legal India™ will get back to you shortly to discuss and initiate the Medical complaint process against the disputes and misbehavior you are facing.

Kamran

10 Mar, 2022

At dhanbad , lots of semi wholeseller or semi whole seller directly sell medicine to the consumer without priscription , they never give any bill to the consumer.... At mithu road lots of wholeseller do this and at jharia near shiv mandir road more than 5 whole seller are retailing medicine on wholeselling lisence, this is very hazardious ...

abhishek

08 Dec, 2021

hamare village me kuch log illeagal medical store chla rahe hai unke khilaaf karwai kaise kare please suggest me

Team Online Legal India™

20 Dec, 2021

Thank you Abhishek for reaching out to us. We will get in touch with you shortly to discuss and file a Consumer Complaint against a Medical Store.

Ram

08 Jun, 2021

My chemist is not giving bill for the medicines i have purchased I have been asking him for long time but he refuses by giving answer that his bill book is not ready

Team Online Legal India™

08 Jun, 2021

Hello Ram, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the Consumer Complaint filing process against the Medical Store disputes.

Dhruv Rajgor

07 Dec, 2021

Revive Wellness and Healthcare in mumbai...(malad east) Not good at all....i bought lots of medicines of diabetes for my mom. One day my mom's insulin pen was not working....i went to the store but theu said not in stock.....its been 20 days since noboday is responding....i called many times but same reply....today my mom's suger level went to 450....just bcoz of these ppl....plz do the needfull????????

Team Online Legal India™

24 Dec, 2021

Thank you Dhruv for reaching out to us. We have received your complaint request and will get in touch with you shortly to discuss and resolve your issue by filing a Consumer complaint against a Medical Store.

Diwan singh

06 Oct, 2021

Hospitals selling generic medicines in full print

Team Online Legal India™

06 Oct, 2021

Thank you Diwan for contacting us. We will get back to you to discuss and resolve your issue by filing a Consumer Complaint against them.

Partha Chandra dhar

06 Oct, 2021

Medicine shop name- ratan tea...Benachitty durgapur-713213.....

Team Online Legal India™

06 Oct, 2021

Hi Partha, our team will get back to you shortly to resolve your issue. Thank you for contacting us.

Prasad kumar jainu

06 May, 2021

Dear sir, Vasavi Madicals in Manchenahally 561211. Is selling All medical drugs' with excess price & with our Dr. bill always. With very Low quantity experierd drugs'. Many times No mask & covid protocol used by Owner. No proper drugs issued by Owner. Without Dr.preciption Bill selling drugs Open sale.always Now in covid it's more Dangerous.

Team Online Legal India™

06 May, 2021

Hello Prasad, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the Consumer Complaint filing process against the Medical Store disputes.

Yadav Sunil

06 Feb, 2022

I have purchased medicine. Medical store denied to the return medicine.

Team Online Legal India™

07 Feb, 2022

Thank you for contacting us. We will get back to you soon.

Pandian Chockalingam

05 Nov, 2021

Complaint against MedPlus Medical retail store SithalPakkam .bout a medicine for:? 1000 paid ?800 after availing 20% discount . Since the medicine had a side effect doctor advised to stop taking that medicine while returning I was forced to buy medicines instead of cash return I bought few medicines for which I was made to pay ?72 .. my return amount is not adjusted as ?800 . I was told 10% will be deducted further I could have bought for ?1000 to avail discount 20 with all that I was confused and I lost few bucks

Team Online Legal India™

09 Nov, 2021

Thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the Consumer Complaint filing process against the Medical Store in India.

BHAGYESH

05 Aug, 2021

Medical Stores in Ambarnath are denying giving a sleeping pill prescribed by the doctor, they are ready to give the sleeping pill if other prescribed medicines are purchased. However when other medicines are already continued by the Doctor which are there with me. I would like to state the name of the medical stores who has denied this. They are Gautam Medical- B cabin Road Ambarnath Shree Medico- B cabin Road Ambarnath Jai Maharashtra Medical- Royal park road Ambarnath I request that competent authority to take necessary action against them

Team Online Legal India™

10 Aug, 2021

Hello Bhagyesh, thank you for contacting us. Our Legal Team is about to reach out to you to resolve your issue.

Prashant sakharam Thakur

04 Sep, 2021

One of the medical store/ SHOP IN SELU DIST PARBHANI IS SELLING EXPIRED DRUGS, SELLING MANY MEDICAL ITEAMS AT HIGHER PRICE

Team Online Legal India™

06 Sep, 2021

Hello Prashant, thank you for contacting us. Team Online Legal India will get back to soon to resolve your issue by filing a Consumer Complaint against Medical Store. Be ready with all the necessary evidence.

MURALIDHARA

03 Jan, 2022

On 3rd Januvary 2021 , while returning of medicines They mis behaved with me

Team Online Legal India™

04 Jan, 2022

Thank you Muralidhara for contacting us. We will get back to you soon.

Prashant

02 Jun, 2021

Muje complain karna hai ... Mai jis medical me kaam karta tha waha ka pharmascis kaam chod kar chala gya hai .. last 1month se bagar pharmasis k medical sale kar rahe hai medial me .. worli jijamata nagar Siddhivanyak medical.. sarakar se anirudh hai apse jo baan paye wo kare please

Team Online Legal India™

02 Jun, 2021

Hello Prashant, thank you for reaching out to us. Team Online Legal India™ will contact you shortly to discuss and initiate the Consumer Complaint filing process against the Medical Store disputes.

TUSHAR MEHTA

01 Sep, 2021

My father's treatment in hospital, doctor's preferred same builing medical store for medicine & all surgical requirement. Medical store owner do not gave any discount. Even take mrp & above mrp rate. & Same medicine available in 50 % lesser rate. How can I refund back my additional rupees which medical store received from me. Please guide me.

Team Online Legal India™

01 Sep, 2021

Hello Tushar, thank you for reaching out to us. Don't worry! Team Online Legal India will get back to you soon to resolve your issue by filing a consumer complaint against Medical Store.


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