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TERMS & CONDITIONS

1. Introduction

These Terms & Conditions govern the relationship between Online Legal India and the registered Partner who refers clients to the Company for services in exchange for benefits.

By registering as a Partner, you agree to comply with and be legally bound by these Terms.

1.1. Definitions

1.1.1. Partner – "Partner" means any individual who has been approved and associated by Online Legal India ("OLI") to participate in the OLI Referral Program for referring prospective clients to the Company, subject to these Terms & Conditions.

1.1.2. Referral – "Referral" means the introduction of a prospective client by a Partner to the Company through approved channels, which is subsequently verified and accepted by the Company in accordance with its internal policies and procedures.

1.1.3. Services – The Company may determine, modify, restrict, or exclude eligible service categories under the Partner Program from time to time in accordance with applicable framework, regulations, professional conduct requirements, and internal policies.

1.1.4. Referral Client – "Referral Client" means any individual, business entity, organization, or other person introduced to the Company by a Partner through a valid Referral and whose details have been accepted, verified, and recorded by the Company in accordance with its internal processes. A Referral Client shall not include any person or entity that:
(a) already exists in the Company's records or database prior to the Referral;
(b) has independently approached the Company before the Referral was submitted; or
(c) is otherwise determined by the Company to be ineligible under the Partner Program.

1.1.5. Referral Benefit Incentive – "Referral Benefit" means any incentive, benefit, payment, reward, or other consideration approved by the Company under the Partner Program in accordance with these Terms & Conditions, applicable laws, regulations, professional conduct requirements, and the Company's internal policies. The grant, amount, eligibility, approval, processing, suspension, withholding, adjustment, recovery, or payment of any Referral Benefit shall be subject to verification, compliance review, and final approval by the Company.

1.1.6. Payment – "Payment" means the actual amount successfully received, realized, and cleared by the Company from a Referral Client in consideration of the applicable services, excluding any applicable taxes, government fees, statutory charges, third-party fees, refunds, reversals, chargebacks, deductions, or adjustments, unless expressly stated otherwise by the Company. For the avoidance of doubt, a Payment shall be deemed received only when the funds have been credited to and cleared in the Company's designated account and are not subject to any pending refund, cancellation, dispute, chargeback, reversal, or compliance review.

2. Nature of Relationship

  • The Partner acts as an independent Referral benefit Partner.
  • Nothing in this Agreement creates employer-employee, agency, franchise, Partnership, or joint venture relationship.
  • The Partner has no authority to legally represent the Company unless expressly authorized in writing.
  • The Partner shall be solely responsible for its own business operations, taxes, expenses, employees, representatives, and compliance obligations. Nothing in this Agreement shall be construed as creating an employment relationship.

3. Services Covered

The Company may determine, modify, restrict, or exclude eligible service categories under the Partner Program from time to time in accordance with applicable framework, regulations, professional conduct requirements, and internal policies.

4. Partner Responsibilities

The Partner agrees to:

  • Refer genuine and legitimate clients only.
  • Provide accurate client details.
  • Avoid false commitments, misleading promises, or unauthorized representations.
  • Not alter pricing or offer unauthorized discounts.
  • Maintain professionalism and ethical conduct.
  • The Partner shall not engage in any canvassing, touting, misleading marketing, or any activity prohibited under applicable professional conduct regulations or frameworks.

5. Professional Conduct Compliance

Referral benefits shall not be applicable in respect of any service, engagement, or professional activity where payment of such Referral benefit incentives, commissions, fee sharing, client procurement fees, or similar arrangements are prohibited under applicable law, professional conduct regulations, regulatory guidelines, or ethical standards. The Company reserves the right to exclude any service category from the Partner Program at its sole discretion.

6. Referral Benefit Structure

6.1. Definition of Referral Benefit

For the purposes of this Agreement, "Referral benefit" means any incentive, benefit, payment, or reward approved by the Company under the Partner Program in accordance with these Terms and applicable laws, regulations, and internal policies.

6.2. Referral Benefit

The Official Member shall be entitled to receive a referral benefit only upon the successful receipt of payment by the Company for services purchased by a client referred by the Official Member. The referral benefit shall be calculated on the base price of the service(s), excluding GST and any other applicable taxes, and shall be paid in accordance with the Company's prevailing Referral Benefit Structure.

6.3. Referral Benefit Eligibility

6.3.1. Referral benefits shall become eligible only upon the Company's successful receipt of full payment from the referred client for the applicable service(s), and after confirmation of such payment as cleared.

6.3.2. Referral benefits shall be payable only after the expiry of any applicable refund, cancellation, chargeback, or dispute period relating to the referred client's transaction.

6.3.3. The Company reserves the right to amend, modify, or revise the Referral Benefit Structure from time to time, subject to prior notice to the Official Member.

6.4. Partners may

6.4.1. Partners may claim Referral benefit once per month.
6.4.2. Claim window: 1st to 7th of every month.
6.4.3. Payment processing timeline: 7–15 working days after approval.
6.4.4. Payments will be made via bank transfer / UPI to the registered bank account.
6.4.5. If no claim is submitted, Referral benefit may be carried forward to the next month.

6.5. Referral Benefit Attribution

Where multiple Partners claim the same referral, the Company shall determine eligibility based on its internal records, verification process, and first validated referral. The Company's determination regarding referral attribution and eligibility shall be final and binding.

7. Non-Payment Conditions

Referral benefit will not be payable if:

  • Client payment is refunded or reversed.
  • Client disputes result in cancellation.
  • Payment is incomplete or pending.
  • The client was already registered in the Company database prior to referral.
  • The Partner violated any terms of this Agreement.

8. Non-Guarantee Clause

Participation in the Partner Program does not guarantee any Referral benefit, revenue, business opportunity, client conversion, or minimum payout.

9. Refund & Adjustment Policy

If Referral benefit has been paid and the client payment is later refunded:

  • The amount will be adjusted against future Referral benefits.
  • If no future Referral benefit exists, the Partner must refund the amount within 15 days of notice.

10. Data Protection & Confidentiality

A) Confidential Information

The Partner acknowledges that all pricing, internal processes, client information, and business data shared by the Company are confidential. The Partner agrees to:

  • Not disclose confidential information to third parties.
  • Use client data only for Referral benefit purposes.
  • Not copy, store, sell, or misuse client information.

B) Data Protection Compliance

The Partner acknowledges that only limited Referral benefit status information may be shared for program administration purposes. The Company may obtain client consent where required under applicable privacy laws, including but not limited to:

  • Protecting client personal data
  • Ensuring secure handling of information
  • Not sharing client details without consent

The Partner shall be responsible for any losses, claims, damages, penalties, liabilities, costs, or expenses arising from any unauthorized disclosure, misuse, negligent handling, or breach of data protection obligations attributable to the Partner's acts or omissions. This clause survives termination of this Agreement.

C) Under the Digital Personal Data Protection Act, 2023, individuals have the right to:

  • Access their personal data
  • Request correction or deletion of inaccurate or unnecessary data
  • Withdraw consent where applicable

11. Intellectual Property

All trademarks, trade names, logos, service marks, software, content, marketing materials, documents and intellectual property belonging to Online Legal India shall remain the exclusive property of Online Legal India. The Partner shall not copy, modify, distribute, sublicense or otherwise use such intellectual property except as expressly authorized in writing.

12. KYC (Know Your Customer) Requirement

To participate in the Partner Program, the Partner must complete KYC verification by submitting:

  • PAN Card (mandatory)
  • Aadhaar / Government ID
  • Bank account details (for payout)
  • Business registration documents (if applicable)

The Company reserves the right to:

  • Approve or reject any Partner application
  • Suspend payouts until KYC is completed
  • Request updated documents at any time
  • Failure to complete or maintain valid KYC may result in suspension or termination.

13. Marketing & Brand Usage

Partners:

  • Must not claim to be legal professionals unless qualified.
  • Must not publish misleading advertisements.
  • Cannot represent themselves as Company employees.
  • All marketing materials must be pre-approved if using Company branding.

14. Tax & Compliance

  • The Partner is responsible for their own tax compliance.
  • TDS (if applicable) will be deducted as per Income Tax Act.
  • GST compliance (if applicable) is the Partner's responsibility.

15. Anti-Bribery & Government Contact Restrictions

No Referral benefit shall be payable in connection with referrals involving government officials, public servants, regulatory personnel, or any person where such Referral benefit may violate anti-corruption, anti-bribery, or applicable legal requirements.

16. Fraud Prevention Clause

The Company reserves the right to investigate, review, suspend, withhold, reject, reverse, cancel, or recover any Referral Benefit, referral, or Partner account where it reasonably believes that fraud, misconduct, abuse, or policy violations have occurred.

This includes, but is not limited to:

  • Submission of false, misleading, inaccurate, or incomplete information.
  • Self-referrals or duplicate referrals.
  • Fake, fictitious, fraudulent, or non-genuine transactions.
  • Misrepresentation of the Company's services, pricing, approvals, or capabilities.
  • Unauthorized use of the Company's name, brand, or marketing materials.
  • Violation of applicable laws, regulations, professional conduct requirements, or Company policies.
  • Any attempt to manipulate, circumvent, or improperly influence the Partner Program or its verification processes.

The Company may request supporting information or documentation for verification purposes. Failure to provide satisfactory information may result in suspension or rejection of the referral or referral claim. Where any Referral Benefit has been paid in connection with fraudulent, duplicate, ineligible, or non-compliant referrals, the Company reserves the right to recover, adjust, or set off such amounts against future payments. The Company's determination regarding referral validity, eligibility, verification, and fraud prevention shall be final and binding, subject to applicable law.

17. No Legal Advice by Partner

The Partner:

  • Is not authorized to provide legal advice.
  • Is not authorized to make commitments on behalf of OLI.
  • Cannot promise approvals, registrations, licenses, timelines, government actions, or outcomes.

18. Termination

The Company may suspend or terminate a Partner account for:

  • Misconduct
  • Fraudulent referrals
  • Misrepresentation
  • Breach of any Terms
  • Eligible pending Referral benefits (if any) will be settled within 30 days after review.

19. Limitation of Liability

The Company shall not be liable for:

  • Indirect or consequential damages
  • Business loss or reputational loss
  • Loss of income or opportunity
  • To the maximum extent permitted by applicable law, the Company's total liability under or relating to this Agreement shall be limited to the approved Referral Benefits, if any, that remain unpaid at the time the claim arises.

20. Modification of Terms

The Company reserves the right to update these Terms at any time. Continued participation implies acceptance of updated Terms.

21. Survival

Notwithstanding the termination, expiration, suspension, withdrawal of consent, or cessation of participation in the Partner Program for any reason whatsoever, the provisions of this Terms and Conditions and any related agreements that by their nature are intended to survive shall continue to remain in full force and effect.

Without limitation, the following provisions shall survive termination:

  • (a) Confidentiality obligations;
  • (b) Data protection, privacy, and information security obligations;
  • (c) Intellectual Property Rights and ownership provisions;
  • (d) Indemnification obligations;
  • (e) Dispute resolution, arbitration, governing law, and jurisdiction provisions;
  • (f) Any payment, audit, compliance, record retention, or statutory obligations that are required to survive under applicable law;
  • (g) All client information, lead records, referral histories, communication records, and related business data generated through the Program shall remain the exclusive property of OLI.

The termination of participation in the Partner Referral Program shall not affect any rights, remedies, liabilities, obligations, or causes of action accrued prior to the date of such termination.

22. Force Majeure

Neither Party shall be liable for any failure or delay arising from events beyond reasonable control including acts of God, internet outages, governmental restrictions, pandemics, strikes, natural disasters, or platform disruptions.

23. Arbitration Clause

23.1. All disputes and differences, claims, questions, matters and issues howsoever arising out of or in connection with or in relation to this agreement including the interpretation of the terms and conditions hereof shall be referred to the arbitration of a sole arbitrator. The arbitration shall, in all matters, be governed by the Arbitration and Conciliation Act, 1996.

23.1.1. The designated seat of arbitration shall be in Kolkata, India. The language to be used in the arbitration proceedings shall be English.
23.1.2. The award of the arbitration proceedings will be final and binding on all Parties to the Agreement.

24. Governing Law & Jurisdiction

This Agreement shall be governed by the laws of India. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal.

25. Miscellaneous

For avoidance of doubt, the Company may exclude legal representation, advocacy services, litigation services, attestation services, audit engagements, certification services, and any other regulated professional services from eligibility under the Partner Program where required under applicable laws, professional conduct regulations, regulatory guidelines, or ethical standards.