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23 Jun, 2022
Railways, by far, is the most economically convenient mode of transportation in India. Keeping in mind the huge population of our country, it accommodates a large number of passengers.
Indian Railway Catering and Tourism Corporation (IRCTC) is a subsidiary of the Indian Railways that handles the catering, tourism, and online ticketing operations of the Indian Railways, with millions of bookings every day.
Consumers using IRCTC face various points of deficiency in service and they should know how to claim justice for the mishandlings by filing a complaint against IRCTC.
The Several Grounds for Filing Consumer Complaints against IRCTC are:
Filing consumer complaints online
Filing a consumer complaint against IRCTC has become easier with the advent of digital services. The IRCTC website allows you to lodge a complaint on their portal but, to be honest, the process is full of hassle and the waiting period is never-ending.
Thus, it is recommended to use online mode for lodging a consumer complaint for faster remedy. One can sit anywhere and file an online complaint against IRCTC at the country’s very own consumer protection platform, Online Legal India™.
Trusted by more than 1,20,000+ common masses in India, the specialized Advocate panel here provides the 360° legal support to fight for your consumer rights and guides you until the case is resolved.