Planning for a trip beforehand is something a lot of travel mongers like to do. People like to book transportation and accommodation for at least a few days before the vacation. This digital age has enabled us to do so.

Unfortunately, it has also opened doors for new scammers and frauds who lure customers by offering discounts on their travel budget. Even if you’re not scammed, you can easily encounter a deficiency of service on the part of travel agencies. MakeMyTrip is no exception here. 

Thus, it is highly recommended to be aware of the legal process to file a consumer complaint against MakeMyTrip from the DPIIT, Govt. of India certified Consumer Protection Portal.  

Frequent Service Deficiency from MakeMyTrip:

• No refund after Cab/Ticket cancellation
• Hotel denying Check-ins
• Fake promises under Booked Packages
• Poor Hotel condition
• Charged for Service under the All-Inclusive Package
• Misconduct from the Trip Providers

If you’ve faced any of the aforementioned deficiencies of service, then you should proceed to file a complaint against MakeMyTrip. 

Course of action

• Sending an email or Calling MakeMyTrip is an option for you. You can let them know of your grievance and compensation by contacting them.
• Contacting the hotel or transportation company directly could be the last step you can take to sort out your issue on your own. 

Many cases usually remain unresolved even after following the course of action. The agency either refuses to cooperate or they shut out your refund demand.

In that case, you’re required to lodge a consumer complaint against MakeMyTrip in court. Filing a case in court is not an easy task as this requires a lot of detailed paperwork to draft the official complaint. 

The last resort, Online Complaint Filing against MakeMyTrip

Just because filing a consumer complaint needs detailed drafting, doesn’t mean people will stop fighting for travel scams. That’s why you will get professional help from the specialized advocates who will take on your case and file the complaint on your behalf.

If you’re looking to file a complaint against MakeMyTrip, then it is only one click away from Online Legal India™, the country’s own consumer protection platform. Here, the efficient advocate panel provides 360° guidance from gathering the essential pieces of evidence, writing up the Application Letter, and filing the complaint to the Consumer Court at the quickest of all.