An Easy Guide to File Complaint against LPG/Petroleum frauds

By Online Legal India Published On 13 Nov 2020 Updated On 20 Oct 2022 Category Consumer Complaint 2 comments

LPG or Liquefied Petroleum Gas is one of the necessities in our households. From powering vehicles to being used as domestic cooking gas as well as commercially, life without LPG is inevitable.

The major LPG suppliers in India are Indane Gas, Bharat Gas, and HP Gas. Apart from these, there are many regional privatized LPG suppliers.

The grievance portals of LPG suppliers are always flooded with several complaints from the consumers.

Most Common Issues Reported for LPG/Petroleum Complaints:

Subsidy fraud
Delay Delivery of Cylinder
Leakage in Gas
Less Quantity
Misbehavior from the LPG delivery agent
Charging extra money for LPG delivery

Most LPG consumers are unaware of the rules regarding the delivery of LPG cylinders. The delivery of the gas is controlled by the LPG (Regular Supply and Distribution Order, 2000). It says delivery of the cylinder has to be done within 48 hours of booking. Further, every customer has the right to weigh the cylinder after delivery.

Complaining at their consumer portal doesn’t help most of the time. It is recommended to move ahead with the legal procedure to file a consumer complaint against the LPG provider.

How to lodge a consumer complaint against an LPG provider online?

Nowadays, standing in line for long hours and filing a complaint physically is a lot of hassle. That’s why you should opt for filing a consumer complaint online at the very trusted consumer rights protection platform in India, i.e. Online Legal India™. We here provide you all-around professional assistance from a panel of expert advocates, at nominal charges, and the quickest of all!

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Comments

Jayadev Sagar

27 Oct, 2021

MY consumer No 662983.. Agency.. SLV Enterprises (HP D.C. -1862600) State : Karnataka Place: Bangalore Dear Sir's/Mam... I had booked for a refill at the above said Agency on 07/09/2021 , paid the demand amount for the refill of RS 895:76.., through Bank Transfer ( SBI ) .. the Delivery of refill was done on 17/09/2021 but was asked to pay cash as they said that the Amount has not been credited to their account.. All the Necessary Documents pertaining to the amount being transferred by my bank was furnished to the Agency., and have asked for refund, refusing to adjust the same towards the next refill order. its 50 days since then., I have not been refunded.. the reason given is that they have not got any information from the company for the amount being credited. please help me in getting a refund of the excess amount paid towards the refill being supplied to me. after repeated followups with the Agency ., Ultimately finding no other way I am lodging this complaint with your Organisation.. please do the needful and oblige. Jayadev Sagar.

Team Online Legal India™

30 Oct, 2021

Hello Jaidev, thank you for contacting us. Be ready with all the necessary evidence as our Legal Experts are about to reach out to you to discuss and resolve your issue.